Knowledgebase: Installing Prophet
Configuring Outlook To Use Cached Exchange Mode
Posted by Shelly McNaught on 11 February 2020 01:45 PM

Recommendation

Avidian strongly recommends that Outlook be configured to use its Cached Exchange Mode.

With your data cached, a copy of Emails, Contacts and Appointments are stored in a local "Data File".

Outlook performance will be significantly improved.

Prophet's Group Email and some other functions might not work without using Cached Exchange Mode.

Steps

Please consult with your IT before making any changes. 

This Microsoft article has steps to enable Cached Exchange Mode, Turn on Cached Exchange Mode

Support

If you have any trouble going through the steps or would like help, please call Avidian Prophet Technical Support at 800-399-8980 x2. 

Or you can email Support@Avidian.com aka Support@Avidian.Helpserve.com

Or you can create a Support ticket here.  You don't need to login, you can just click Next.


Comments (0)