Knowledgebase : Third Party Information (Outlook, Excel, SQL Server)
PROBLEM Once Prophet is installed, Outlook hangs for many minutes.  You might need force Outlook closed by clicking the X in its Task Bar icon or use Task Manager to End Task. CAUSE Changes to Windows cause a Prophet process to not successfully run in ...
YES, BUT... Avidian does not have a native application for Macintosh computers. But you can install a Windows Emulator and Office for Windows.  And then install Prophet into that. Please work with your IT or emulator software vendor for details on sett...
RECOMMENDATION Avidian strongly recommends that Outlook be configured to use its Cached Exchange Mode. With your data cached, a copy of Emails, Contacts and Appointments are stored in a local "Data File". Outlook performance will be significantly impro...
PROBLEM After sending Group Emails, you don't find them all in your Sent Items Folder. You may find that the do appear to have been sent through replies and bounce-backs. Also, Prophet adds a Note. CAUSE This has been shown to be a problem with Outlo...
This article will address what to do when there is an issue with Excel opening reports run from Prophets Report Manager. It will also address how to set the location of where you want the Excel Reports to be saved when using the Report Manager. To set th...
This article will address how to set Windows up to see the file type extensions. To set windows up to view extensions: 1. Right click your "Start" button and select "Explore" 2. In the Window that opens up click "Tools" 3. Click "Folder Options..." 4. In...