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Configuring a Windows Crash Log for Outlook

Problem

If Outlook crashes on you regularly, e.g. more than once per month, Avidian Engineering can review a log created by Windows when that happens.

Please download and run the attached Registry file within the zip file.

That will create a file in %LocalAppData%\CrashDumps.

Support

If you have any trouble going through the steps or would like help, please call Avidian Prophet Technical Support at 855-284-3426 x2. 

Or you can email Support@Avidian.com aka Support@Avidian.Kayako.com

Or you can create a Support ticket (Conversation) here.  

Outlook_Crash_Dump.zip

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  1. Shelly McNaught

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