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  1. Avidian Technologies
  2. Getting started
  3. Installation

Error found in Custom UI XML:...mso:TabMail

Problem

When opening a Contact, it shows this error.


Solution

This was fixed by removing and re-adding Prophet Tab buttons to Outlook's Quick Access Toolbar.

If just re-adding them doesn't work, Export the Customizations as a backup.

Then Reset the "Quick Access Toolbar"

Restart Outlook and test.

Support

If you have any trouble going through the steps or would like help, please call Avidian Prophet Technical Support at 855-284-3426 x2. 

Or you can email Support@Avidian.com.  

Or you can create a Support ticket by clicking Start a Conversation  on https://avidian.kayako.com 

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  1. Shelly McNaught

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