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Problem with Prophet Data Search. Rebuild Search Catalog.

Problem

If Prophet's Advanced Search isn't working or gives an error that it needs to be rebuilt, please contact Support with this error.

This might also happen from an open Opportunity, after you click the Companies button and there are none showing.

Support

If you have any questions, please call Avidian Prophet Technical Support at 855-284-3426 x2. 

Or you can email Support@Avidian.com.  

Or you can create a Support ticket by clicking Start a Conversation  on https://avidian.kayako.com 

Support Steps

Rebuild the customer's database's Full-Text Indexes.

And run IndexAllRebuild.sql.

If those don't fix it, notably for the Company Search, see details in https://gitlab.com/avidian-technologies/prophet/-/issues/765#note_1031929442



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  1. Shelly McNaught

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