XML File Clean Up XML File Clean Up This article describes the steps to take to remove a .NET XML file that can be left behind by various programs, such as Centerbase CRM, which causes the following i...
Problem Prophet's Managers won't load and show just Loading... in the middle. You might also see these. If Log Messages is checked on the dropdown off of Prophet's Help button, the log in Documents\Av...
Problem If you get an error when using Prophet, or a feature doesn't work, review Prophet's log after checking Log Messages in the dropdown list from Prophet's Help button. Restart Outlook and reprod...
Problem You observe duplicate companies or contacts in Prophet. You can merge companies and contacts. * PLEASE NOTE that the newest Contact's data will prevail and that blank fields in the newer reco...
Problem When installing Prophet, you get a File Error that Access is denied. This is usually only with a new PC where Prophet has never been installed. Please verify the path matches your Windows log...
New Pagination Starting with Prophet version 8.4.22, each Manager now has Pagination. It defaults to loading only the 1st 100 records in a view. The Funnel Filters will show just the data that's on ...
This is only needed if Support has asked you to test. Quick Debug. Update this URL with your UserName, Prophet password and Company ID. You can contact Support for that number. https://prophetondeman...
SA error...
Problem You don't have the same Reports or Templates as other Prophet Users. Cause and Details All Prophet database is backed up daily. Prophet data includes all Outlook contact data plus any customiz...
Problem You find that Outlook hangs for many minutes. You might need force it closed by clicking the X in its Task Bar icon or use Task Manager to End Task. Cause A Windows Update caused a Prophet pr...