Problem After you've created new contact, you don't find it in Prophet. or After updating a contact, you don't see the changes in Prophet. or You get an error when saving a Contact or Company ... has ...
Overview Prophet has the ability to automatically link Contacts' emails to Opportunities. Caution: This a one-to-one relationship. Every email to or from the auto-linked email will be linked to that ...
Purpose If you are having any trouble with Prophet, or Support asks you to enable extra logging, here is how to do that. Steps Select Opportunity Manager or Company, Contact or Report Manager. Click t...
Problem You might get this error when sending an Email from an Opportunity, or creating an Appointment or Task from it. It could also happen when receiving an email from another Prophet user that's li...
Problem If you select one of Prophet's Managers and get an error loading the view, these steps will probably fix it. Scope Please change the view by clicking the name of the view and select another. ...
Why Can't I See the Full Report in Report Manager Symptoms 1. You click Preview Report and only see the first few pages of your report. 2. You click View Report and only see some of your report data. ...
Why does Prophet show a black/red X? Prophet won't load Symptoms When you click Opportunity, Contact, or Company Manager you get a red or black X and prophet does not load Solutions We'll re-register ...
Updating Prophet In Outlook Prophet Update Service Click the dropdown arrow on Prophet's Help button, click Update Prophet and click Check For Prophet Updates. If you do not have an Update Prophet cho...
How do I transfer a license to a different user? Scenarios You get a new employee, and another one leaves. You would need/want to transfer the old users license to the new user. A user's email address...
Problem After Prophet is installed and working, you might not see other Prophet Users' data, or only some of it. Causes A View's settings might be restricting what's shown. or Permissions set by a Pro...