Microsoft has released a preview of their "New Outlook". You might see a toggle in the upper right of Outlook.
Prophet will not work with the New Outlook
Microsoft's release in September 2024 will not support requirements needed for Prophet. Prophet uses Microsoft's VSTO Add-In in the current "Classic" version.
Please do not try the new Outlook at this time.
Avidian's Engineering Plans
Avidian's Engineering department is working to update Prophet to support the New Outlook.
If you have any questions, please call Avidian Prophet Technical Support at 855-284-3426 x2. Or you can contact your Customer Success Manager at extension 3.
Or you can email Support@Avidian.com.