Overview It's unusual to need to reinstall Prophet. But it is sometimes needed to fix unusual problems. Steps Be sure that you know your Prophet password. This Article has details, Forgot your Passw...
Problem You don't have the same Reports or Templates as other Prophet Users. Cause and Details All Prophet database is backed up daily. Prophet data includes all Outlook contact data plus any customiz...
Problem Prophet defaults to using Outlook's Contacts folder during installation. If you synchronize your phone to Outlook, new contacts from the phone will be brought into Prophet. If you prefer that ...
Problem You find that Outlook hangs for many minutes. You might need force it closed by clicking the X in its Task Bar icon or use Task Manager to End Task. Cause A Windows Update caused a Prophet pr...
Overview Prophet can be configured to use a secure SSL URL. This allows Users to connect to your On Premise Prophet Server from outside your firewall. SSL is also needed to use Prophet's Analytics a...
Export Contacts by company category. If you would like to export a list of contacts based on their company category, this is how you do it. Filter your “All Companies” view by category. You can only d...
Background Prophet has an optional feature that allows Contacts to be Auto-Linked to Companies and Contacts. When Full Auto-Linkage is enable for your Prophet account, when Auto-Linked emails are sen...
Problem If loading Prophet Managers is slow, we can run some tests to determine if there are Internet problems. Ping Comparison Right-click Windows Start button to open Windows Powershell or Command P...
Problem When in your company's Prophet Admin website, you might get this error when clicking Reset Pwd. Cause and Solution Some customers that host their own Prophet Server have settings that restrict...
Problem You get this message when trying to load Prophet's Manager folders. Cause and Solutions 1) This can happen if Prophet is not installed on that computer. Outlook will show the folders on othe...